User Agreement
Last updated: June 22, 2026
For any inquiries or support, please reach out to us. We're here to help. You can contact us via email at support@mynatti.click.
Quick Overview of Terms
This summary highlights key rights and responsibilities outlined in the detailed articles below. It serves as a quick reference and is not exhaustive. Only the numbered articles of these Terms are legally binding. Please read the full Terms for a complete understanding of your rights and obligations.
Your Rights:
· We grant you a license to install the App on your Device for personal use;
· You may use the App if you are at least 18 years old and meet the conditions in Section 2.1;
· You can terminate your use of the Service and the App anytime by deleting your account;
· You may purchase Premium Services or paid Content. Your rights regarding these are detailed in Section 7.
Your Responsibilities:
· While using the App, you must adhere to the Community Guidelines and refrain from illegal activities or harming the App or its users;
· You must not deceive other users, which includes not using fake profiles or impersonating others. Be aware that others may attempt to deceive you;
· You are responsible for the Content you share. Other users are similarly responsible for their Content. We do not endorse any Content;
· You must read and understand our Privacy Policy.
The following topics are covered in these Terms:
· 1. Eligibility
· 2. App and Services Description
· 3. Intellectual Property
· 4. Content and Conduct
· 5. Your Information
· 6. Premium Services and Paid Content
· 7. Third Parties
· 8. Termination
· 9. Liability
· 10. Indemnification
· 11. Warranties
· 12. General Provisions
· 13. Introduction
· 14. Child Safety and Abuse Support Standards
1. Eligibility
1.1 You must be at least eighteen (18) years old and not prohibited by law from using the App or receiving the Services in your jurisdiction to use the App and/or Services;
You are ineligible to use the Products if you are under 18, a convicted sex offender, accused or convicted of human trafficking or modern slavery crimes, lack legal capacity, or are legally prohibited by your country's laws. Additionally, you cannot use the Products if you are in a country under a U.S. Government embargo, designated as a "terrorist supporting" country, or listed on any U.S. Government list of prohibited or restricted parties.
1.2 Any use, registration, or access to the Products by someone who does not meet the eligibility requirements is unauthorized, unlicensed, and violates these Terms.
1.3 You confirm that you are fully capable and competent to enter into and comply with the terms, conditions, obligations, affirmations, representations, and warranties in these Terms.
1.4 We may terminate your account, delete any Content or information you posted, and/or prohibit you from using or accessing the Products if we believe you do not meet the eligibility requirements.
2. App and Services Description
Our goal is to enable people to connect globally with real-time interactions and meaningful conversations. To support this, we offer Products (Apps and Services) as described below.
We facilitate connections and communication with people and friends. Using data, we create personalized, relevant, and meaningful connections and conversations. Our technologies and systems ensure a consistent and seamless experience for connecting and sharing through live video, chat, text, photos, interests, music, videos, and conversations.
We continuously research to improve our Products, analyzing user data to develop and test new ones. This includes advanced technologies like artificial intelligence, machine learning, and augmented reality to enhance safety, such as detecting and removing illegal content.
Safety is crucial to us. We use technical systems and dedicated teams to detect App misuse. When we identify improper content or conduct, we take action, including blocking or disabling accounts and sharing data with affiliates and third parties.
To operate globally, we store and distribute data worldwide, including outside your country of residence. This infrastructure includes third parties supporting our Products and our Affiliates.
2.1 Your Device Usage
You confirm ownership of the Device you are downloading the App onto or have the legal right to control its use. You agree that any other person using the Products will do so in accordance with these Terms.
2.2 New App Versions
We may add features or functions or modify the Products to improve performance, enhance functionality, address operating system changes, or fix security issues.
2.3 You may need to agree to a renewed version of the Terms to download, install, or use any additional features, functions, or modifications, updates, or new versions of the App.
2.4 We may automatically issue additional features, functions, modifications, updates, or upgraded versions of the App. Your Device may automatically request and/or receive such modifications, upgrades, or updates. You agree to this.
2.5 We are not obligated to provide additional features, functions, modifications, updates, support, maintenance, or subsequent versions of the App or any of the Services.
2.6 No Emergency Services Access
The Products are not designed to replace phone lines and do not support emergency calls to hospitals, law enforcement, medical care units, or other emergency services.
2.7 You acknowledge and agree that:
· 1. We are not required to offer access to Emergency Services under any applicable local and/or national rules, regulations, or laws;
· 2. You are responsible for purchasing traditional wireless (cellular) or fixed-line telephone services that offer access to Emergency Services separately from the App;
· 3. We are not a replacement for your primary telephone service.
Preventing Unauthorized Use
2.8 We reserve the right to use any lawful means to prevent unauthorized use of the App or Services, including technological barriers, IP mapping, and contacting your wireless (cellular) carrier or device manufacturer. Any personal data processed for this purpose will be in accordance with our Privacy Policy.
3. Intellectual Property
3.1 Ownership
Our Products are protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. They include trade secrets and confidential, proprietary information. You agree to protect the confidentiality of such information. All ownership rights in the Products, including any related documentation and new releases, modifications, and enhancements, belong solely to us or our licensors. The App is licensed to you, not sold. Except as provided in these Terms, you do not obtain any rights, title, or interests in them. You may not modify, copy, rent, lease, loan, sell, distribute, or create derivative works based on them. There is no implied license, right, or interest granted in any copyright, patent, trade secret, trademark, invention, or other intellectual property right in the App and/or Services. We expressly reserve all rights in the App and all Services not granted to you hereunder.
3.2 License Grant
Subject to your compliance with these Terms, we grant you a personal, limited, non-commercial, non-exclusive, non-sublicensable, non-assignable, revocable license to download, install, and use one (1) copy of the App, in object code format, only on your personal computer or mobile device (the “Device”) for your personal use of the App and any other applications explicitly authorized by us for use through the App as permitted by these Terms.
3.3 By submitting, posting, or displaying Content on or through the Products, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Content in any and all media or distribution methods now known or later developed. This license includes curating, transforming, and translating your Content. You agree that this license includes the right for us to make your Content available to others who may do the same. You agree that the use of the Products by you is sufficient compensation for the Content and grant of rights herein.
3.4 License Restrictions
Unless applicable law expressly provides you with the right to do so, you shall not, and you shall not permit anyone else to, directly or indirectly:
· 1. copy, modify, adapt (including using in a collection), translate into any language, perform, communicate with public via tools transmitting signs, audio and visuals, distribute, or create derivative works based on the App or any of the Services;
· 2. sublicense, sublease, lease, lend, assign, sell, license, distribute, rent, export, re-export or grant other rights in the App or Service and any attempt by you to take such action shall be void;
· 3. decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, database or algorithms of the Products by any means whatsoever.
· 4. remove, obscure or alter any copyright and/or other proprietary notices contained on or in or otherwise connected to the App or any of the Services;
· 5. use the Products to create or proliferate any virus or to circumvent any copy protection or other digital rights management mechanism.
4. Content and Conduct
Prohibited Conduct
4.1 You may not:
· 1. use the Products for any illegal or unauthorized purpose;
· 2. use the Products in any manner which could damage, disable, overburden or impair the App or any of the Services;
· 3. use the Products to transmit worms, viruses or any code of a destructive or malicious nature;
· 4. display, transmit or share any content consisting of text, sounds, audio, pictures, photos, video and/or any type of materials, information or communications (“Content”) deemed by us to be hateful, threatening, pornographic, obscene, abusive, racially or ethnically offensive, libelous or defamatory, or any Content that exhibits physical violence or encourages conduct that would be considered a criminal offense or bring forth civil liability;
· 5. attempt to hack, destabilize or adapt our website, the App (or its source code) or any of the Services, or to falsely imply that another website, app or service is affiliated with our Products;
· 6. use or access the Products by any means other than through the interface provided or as required by us.
· 7. Child Sexual Abuse Content (CSAM): Any content depicting the sexual abuse of a minor. We have zero tolerance for CSAM.
4.2 Prohibited behaviors are further described in our Community Guidelines. Everyone using the App is expected to follow these guidelines. This includes using only photos of yourself for your profile picture, not lying about your age, and not impersonating someone else’s identity or creating fake profiles.
4.3 By sharing your information in the App, such as photos, texts, screenshots, videos, and other communications with other users, you agree that you may no longer control how that information is used and that it may become publicly available. We may also be unable to delete or remove user information if another user copies and distributes it.
4.4 Failure to comply with the Community Guidelines or these Terms may result in your account being suspended or deactivated.
4.5 Your Content – Be Cautious with What You Share
You are solely responsible for any Content you transmit or display through the App or Services.
4.6 When you transmit or display Content through the App or Services, you grant us an unconditional, non-exclusive, royalty-free worldwide license to use, reproduce, transmit, publish, display, distribute, or otherwise use this Content in the context of the App, the Services, and the promotion of the Products. You may revoke this license by deleting the Content from the App or Services. This does not affect any use of the Content by us prior to the revocation.
4.7 You may not display any personal contact or banking information on your individual profile page or anywhere else on the App or Service, whether in relation to you or any other person. If you choose to reveal any personal information about yourself to other users, you acknowledge that you do so at your own risk.
4.8 If you share Content protected by intellectual property rights, you represent and warrant that you are the creator and owner of or have the necessary rights to transmit, display, perform, or adapt the Content. You agree to pay for all royalties, fees, and any other monies owed to any person by reason of any of your Content.
4.9 The Content you transmit, display, perform, or adapt may not:
· 1. infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
· 2. be incorrect or misleading;
· 3. slander, defame, libel, or invade the right of privacy, publicity, or other property rights of any other person.
4.10 If you do not comply with the above, you may be subject to criminal and civil liability, and we have the right to immediately (permanently or temporarily) terminate your account and/or delete or make unavailable (parts of) the relevant Content.
4.11 Other Users’ Content
Although prohibited by Our Community Guidelines and these Terms, you understand and acknowledge that the Content transmitted, displayed, or communicated by other users through the Products may be incorrect, misleading, or edited electronically in a manner that does not accurately represent such user’s actual information or physical appearance, or may violate your or third parties’ personal or intellectual property rights.
5. Your Information
5.1 We process and store your data in compliance with Our Privacy Policy.
5.2 You understand that we can use carrier-distributed mobile messaging (SMS) to verify ownership of registered mobile phone numbers in relation to the users of the App or Services. We use carrier-distributed mobile messaging for verification purposes and will do so only in accordance with its Privacy Policy.
5.3 We will use reasonable efforts to store or otherwise retain your Content in relation to the Products.
5.4 You can choose to provide comments, suggestions, or feedback relating to the Products (the “Feedback”) to us through the Feedback submission channels provided to you or the “review” pages of the Application Stores. You agree that we will have an exclusive license to all rights to the Feedback and will be entitled to use the Feedback for any commercial or other purpose whatsoever, without any compensation or attribution to you or any other person. We will not be required to treat any Feedback as confidential. You agree that you do not acquire any right in or to the Products (or any changes, modifications, or corrections thereto) by virtue of any Feedback. You also acknowledge that you are responsible for whatever material is submitted by you, including its legality, reliability, appropriateness, originality, and copyright.
6. Premium Services, Paid Content, Loyalty Program
6.1 Premium Services and Other Paid Content and Items
From time to time, we may offer additional features and/or Services that you request and pay for (“Premium Services”). We may also provide certain Premium Services and paid Content and items as part of the Products for free, whether for a trial period or otherwise. Unless expressly stated otherwise, references made in these Terms to the “Services” shall include the Premium Services and all types of paid Content and items offered under the Services.
6.2 Any payment for the Premium Services and any paid Content and items offered under the App or Services that you purchase will first be made using the paid Diamonds that you have purchased via the App. Only after all of your paid Diamonds have been consumed may you use your free Diamonds (if any) to pay for such Premium Services and paid Content and items.
6.3 Subject to our sole discretion, the Premium Services and paid Content and items under the App or Services may be offered either on a subscription basis, per usage basis, or as otherwise described at the time of your purchase, and may be payable either in advance, in arrears, per usage, or as otherwise described at the time of your purchase.
6.4 If you purchase any Premium Services and/or any paid Content and items offered under the Services or App, you hereby agree to pay all charges to your account, including all applicable taxes and transaction costs, in accordance with our standard billing terms in effect at the time the charges are payable, regardless of whether such costs are charged by the Application Stores. Before your purchase, the full and final price of any Premium Services and/or any paid Content will be displayed.
6.5 You agree to abide by any relevant third parties’ terms of service or other legal agreements that govern your use of a given payment processing service and/or method in relation to the App or Services.
6.6 If you purchase Premium Services and/or any paid Content and items under the Services on a subscription basis, you acknowledge and agree that payments will be made on a recurring basis and by the payment method and payment intervals you have selected, until such subscription for Premium Services and/or paid Content and items is terminated.
6.7 You agree that if you purchase Premium Services and/or any paid Content and items through an Application Store, all payment-related questions, issues, disagreements, and/or disputes regarding that transaction with an Application Store shall be handled in accordance with the terms of service or other legal agreement that governs your use of a given payment processing service and/or method, and in no event will we have any responsibility in connection with any of the foregoing. You shall indemnify and hold us harmless from any Application Stores’ claims as mentioned under this paragraph, even if a court or administrative agency decides that we are liable for such question, issue, disagreement, or dispute.
6.8 We may use personalized pricing, which may depend on your location or the payment channel you use.
6.9 Refunds
When you purchase any Premium Service and/or any paid Content or item, you purchase digital content that we supply. Before you make the purchase, you consent to us immediately performing the Service or delivering the Content or item after your purchase. As a consequence of this consent, you can no longer request a refund for that particular Service, Content, or item based on your right to withdraw from a consumer purchase. The following Articles 6.10 and 6.11 only apply in a situation where you made a purchase without giving consent to immediately perform the Service or deliver the Content of the item.
6.10 You may request a full refund for any Premium Service and/or any paid Content and item purchased from an Application Store if permitted by, and pursuant to the refund rules of the Application Store, subject to the following exceptions: (1) refunds are not available to users who are banned by us and/or its community; and (2) refunds are not available for partially used purchases.
6.11 You may request a refund for any Premium Service and/or any paid Content and item purchased outside of the Application Store within 14 days of purchase by contacting our customer service (see contact details at Section 1.3 above) or by filling in the form attached to these Terms and Conditions, subject to the following exceptions: (1) refunds are not available if they are not permitted by payment channels and/or platforms; and (2) full refunds are not available for partially used purchases. You acknowledge that, upon a successful request, your money will be refunded in the same manner you used to make the original payment.
6.12 Loyalty Program
6.12.1 As part of your use of the App and the Services, you are automatically part of the App loyalty program, which rewards you for your use of the Services according to the Loyalty program terms. You will receive updates regarding your Loyalty program rewards via the Loyalty program notification. You will also see the Loyalty program rewards in your account in the App.
6.12.2 The Loyalty Program will send you notifications only about your rewards.
6.12.3 The Loyalty Program may be changed, amended, or canceled by us at any time and in our sole discretion.
7. Third Parties
7.1 Third-Party Technology
The App may be incorporated into, and may itself incorporate, software and other technology owned and controlled by third parties. Any such third-party software or technology that is incorporated in the App falls under the scope of these Terms.
7.2 The App may give you access to add music to your connections and video calls. The music is supplied by our third-party providers and may only be used in connection with the App and in accordance with their terms and conditions. Any misuse of their products and services is strictly prohibited.
7.3 Third-Party Fees
For particular Devices, we may ask for your permission to use your native SMS application to deliver messages or invitations to people who are not registered users of the Products and with whom you choose to communicate. Some of these services may charge additional fees, which shall be incurred solely at your own cost and risk.
7.4 Third-Party Sites, Products, and Services
The Services may include links or references to other web sites or services solely as a convenience to our users (“Reference Sites”). We do not endorse any such Reference Sites. Access and use of reference sites, including the information, materials, products, and services on or available through Reference Sites, is accessed and/or used solely at your own risk.
7.5 Your correspondence or business dealings with advertisers found on or through the Services are solely between you and such advertisers. We are not responsible for or a party to any agreement you conclude with such advertisers.
8. Termination
8.1 Termination by You
You may terminate your use of the App and/or Services at any time by deleting your account.
8.2 Termination by Us
Without limiting any other remedies, we may limit, suspend, discontinue, or terminate these Terms, your account, and/or your use of all or any part of the App and/or Services, with immediate effect, automatically, with or without notice, if we believe that you are or may be:
· 1. in breach of any of the terms of these Terms;
· 2. causing, or threatening to cause us to incur any legal liabilities (actual or potential);
· 3. delinquent with respect to any charges due for a Premium Service and/or any paid Content and items;
· 4. infringing a third party’s intellectual property rights or personal rights or performing any forbidden activity listed under Section 3.3; or
· 5. engaging in prohibited behaviors listed under Section 4.1, including but not limited to child abuse, prostitution, pornography, discrimination based on age, sex, gender, ethnicity, nationality, profession, political stance, religion, scamming, consumption of illegal drugs or substances.
8.3 Consequences of Termination
In case of termination of your account by you or by us, for whatever reason, your license to use the Service will immediately end, and any Premium Service you may have subscribed to will also end. Any paid Content you may have in your account will be deleted. After termination of your account, you will not be entitled to a refund for any paid Content or Premium Services that were connected to your account prior to termination.
8.4 If you have subscribed to any Premium Service and/or any paid Content, you agree that you are solely responsible for directly terminating all payment obligations you may have with any Application Store and/or payment processing service in connection with such Premium Service and/or paid Content.
9. Liability
9.1 We are not liable for any damages based on your use of the App or the Services, your ability to use the App or the Services, or in any way or for any failures in the App or Services. Your access to and use of the Services and App or any content is at your own risk. You understand and agree that the Services are provided to you on an “As Is” and “As Available” basis.
9.2 If we are liable for any event, this liability shall be limited to direct damages. This means that we are not liable for, among other things, any consequential, indirect, or reputational damages, any loss, deletion, destruction, or damage to your personal rights, your data, your personal data, or your device.
9.3 As some jurisdictions do not allow the enforcement of some of the exclusions or limitations set forth in these Terms, some of these exclusions or limitations may not apply to you. In such an event, our liability will be limited to the maximum extent possible under applicable law. Our liability for damages will never exceed the amount of €150 per event. These limitations of liability also apply with respect to damages incurred by you by reason of any products or services sold or provided by third parties other than by us and received through or advertised on the App or any of the Services.
9.4 Any limitations of liability as set out above do not apply insofar as the damage has resulted from willful misconduct or gross negligence on our part.
10. Indemnification
10.1 You agree to indemnify, defend, and hold us harmless, as well as our licensors, partners, and our respective affiliates, officers, directors, employees, contractors, and suppliers (individually and collectively), from and against any and all claims, actions, liability, damages, and costs, including reasonable attorneys’ fees incurred by such parties, in connection with or arising out of:
· a). your violation or breach of any term of these Terms or any applicable law or regulation, whether or not referenced herein;
· b). your violation of any rights of any third party;
· c). your use or misuse of the Products; or
· d). your Content or other communication displayed or transmitted by means of the Products.
10.2 The above indemnification applies even if a court, an administrative agency, or any other dispute-resolving or investigating body decides we shall be held liable and/or imposes sanctions on us.
10.3 If you downloaded the App from the Application Stores, you acknowledge that, if there is a claim by any third party that the Products or your possession and use of the Products infringe any intellectual property rights, only we are responsible for the investigation, defense, settlement, and discharge of such claim. We can exclusively defend and control any matter for which you indemnify us, at your expense. You agree to cooperate with our defense of these claims, and you will not settle any matter without our prior written consent.
11. Warranties
11.1 The Products are provided to you “as is” and “as available” with no warranties. We hereby, to the fullest extent possible, disclaim all warranties, terms, or conditions, express or implied, either in fact or by operation of law, statutory or otherwise, including, without limitation, warranties, terms, or conditions of merchantability, fitness for a particular purpose, satisfactory quality, correspondence with description, title, non-infringement, and accuracy of information generated.
11.2 We do not warrant that the Content displayed or transmitted on or through the Products will be uninterrupted or free of errors, viruses, or other harmful components, and do not warrant that any of the foregoing will be corrected. We do not warrant or make any representations regarding the use of, or the results from the use of, the App or Services.
11.3 Accordingly, you acknowledge and agree that we (and any Application Stores from which you downloaded the App) will have no liability in connection with or arising from your use of the App and/or any of the Services. Your only right or remedy with respect to any problems or dissatisfaction with the App and/or any of the Services is to immediately uninstall the App and cease use of the App and all Services. You further acknowledge that we (and Apple or Google, as providers of Application Stores, where relevant) have no obligation whatsoever to provide any maintenance or support services with respect to the App and/or Services.
12. General Provisions
12.1 Device Errors
We do not guarantee the validity or compatibility of the App and/or Services to your device, and we are not responsible for damages and losses arising due to faults, bugs, troubles on your Device, App, information systems, online access point, and network, errors of design, interface, linking, virus infection, disconnection from the network, power outages, and voltage volatility, regardless of whether such damages and losses were foreseeable or advised to us.
12.2 Claims
If you downloaded the App from the Application Stores, you acknowledge that the providers of those Application Stores shall have no responsibility for addressing any claims relating to the Products or your possession and/or use of the App or Services, including, but not limited to: (i) product liability claims; (ii) any claim that the Products fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation, without prejudice to this Section 9.
12.3 Notices
You acknowledge and agree that we have offered the App and/or Services and set its prices in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and us, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and us. We would not be able to provide the Products to you on an economically reasonable basis without these limitations.
12.4 Notices
We may provide you with notices by email, notifications through the App, or posts on our website. For notices provided via emails, such notice will be deemed to be given twenty-four (24) hours after the email is sent. You are responsible for providing us with your accurate contact details at all times. Notice provided through the App shall be deemed to be given at the time you read or view it. Notice posted on our website shall be deemed to be given ten (10) days following the initial posting. We reserve the right to determine the form and means of providing notifications to its users.
12.5 Amendments
We reserve the right to amend the Terms at any time. We will publish the revised Terms on our website and provide notice of such amendment by email or a notification through the App. The revised Terms shall become effective following the applicable notice period unless you expressly accept the revised Terms earlier by clicking on the accept button (where relevant). Your express acceptance or continued use of the Products after the applicable notice period shall constitute your acceptance to be bound by the terms and conditions of the revised Terms.
12.6 Assignment
You are not allowed to assign these Terms or any rights or obligations hereunder. We are allowed at our sole discretion to assign these Terms and any rights hereunder to any third party, without giving any prior notice, and you hereby provide your consent to such assignment. In case of assignment to a third party, you are allowed to terminate your use of the Services and App by deleting your account.
12.7 Entire Agreement and Severability
These Terms and our other policies mentioned herein represent the complete agreement concerning the matters covered. These Terms may be amended only in writing executed by both parties, except as set forth under Amendments above. If any provision of these Terms is held to be unenforceable, such provision shall be modified only to the extent necessary to make it enforceable and shall not affect the enforceability or validity of the remaining provisions, which shall remain in full force and effect.
12.8 The provisions referred to in these Terms apply to the extent that such are permitted under applicable law. In the event that certain provisions are not permitted, those provisions shall not apply to you, while the other provisions shall continue to apply.
12.9 Waiver
Should we not exercise or enforce any right or provision of these Terms, this will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
12.10 Headings
The heading references used in these Terms are for convenience purposes only and do not constitute a part of the Terms and will not be deemed to limit or affect any of the provisions hereof.
12.11 Injunctive Relief
You acknowledge that the obligations you agree to undertake with these Terms are of a unique and irreplaceable nature, and that failure to comply with them shall irreparably harm us and that such failure cannot be compensated by monetary damages alone so that we shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you.
13. Introduction
13.1 Please carefully read the following provisions of these Terms to ensure you understand its contents before using our software programs and related documentation (the “App”) and any of the services enabled by the App (the “Services”). (App and Services are referred to together as (“Products”)
13.2 Should you require any further information or technical support, please send an email to support@mynatti.click
13.3 You may use the Products only in compliance with these Terms and all applicable laws, rules, and regulations, and you may only use the Products if you agree to form a binding contract with us. This is a legal agreement made between you and Natti (“we”, “us” or “our”), regarding the use of the Products on your device. By registering yourself to use the Products, you enter into an agreement with us. If at any time you do not agree to these Terms or our privacy policy, please stop using the Products.
13.4 Our Products evolve constantly. Consequently, our Products may change from time to time at our sole discretion. We may stop (permanently or temporarily) providing the Products or any features within the Products to you or to users generally. We also retain the right to create limits on use and storage at our sole discretion at any time. We may also remove or refuse to distribute your Content on the Services, limit distribution or visibility of any Content, suspend or terminate users, and reclaim usernames without liability to you. We may offer certain Products or features for a fee; by paying for or using one of these Products, you agree to any additional terms applicable to that Product.
13.5 We may amend, supplement, or replace the conditions of these Terms as described in Section 12.5 above.
14. Child Safety Standards and Sexual Abuse Support
The Natti team ("we," "our," or "the Company"), the developer of the Natti social application, is unconditionally committed to protecting the safety and well-being of all our users, especially children. We have a zero-tolerance policy towards Child Sexual Abuse and Exploitation (CSAE) and any form of Child Sexual Abuse Material (CSAM). This policy outlines our comprehensive measures to comply with Google Play's Child Safety Standards and applicable global laws.
14.1 Published Standards Prohibiting CSAE
We explicitly and strictly prohibit CSAE within our platform. This prohibition is clearly articulated in the following publicly accessible documents:
Terms of Service: Our Terms of Service expressly forbid any activities related to the exploitation of minors. Violations constitute a material breach of the terms, leading to immediate account termination.
Community Guidelines: Our Community Guidelines provide detailed, user-friendly explanations of prohibited conduct, including but not limited to, the sharing of CSAM, grooming behaviors, or any sexualization of minors.
Accessibility: These documents are permanently hosted on our official website at [Insert Link to Your Policy Page] and are easily accessible, functional, and free of errors. They clearly identify Natti and the Natti team as the responsible entity.
14.2 In-App User Feedback & Reporting Mechanism
Natti provides a robust, intuitive, and easily accessible in-app mechanism for users to report any concerns, including potential CSAE. This system is designed for speed and clarity to encourage user participation in safeguarding our community. Users can report concerns through:
Direct Profile & Content Reporting: A "Report" button is integrated directly into user profiles and within all shared content menus.
Dedicated Safety Center: A dedicated "Safety & Support" section within the app settings contains a structured form specifically for reporting child safety concerns.
Live Chat Support: For urgent matters, users can connect with our support team via a live chat feature to receive real-time guidance and report issues.
14.3 Addressing CSAM: Action & Enforcement
Upon obtaining actual knowledge of CSAM through user reports, proactive detection, or official notifications, Natti takes immediate and decisive action, in strict accordance with our published standards and relevant laws. Our response protocol includes:
Immediate Removal: We prioritize the expeditious removal and permanent deletion of all identified CSAM from our platform.
Account Action: Any user associated with uploading, distributing, or soliciting CSAM will face immediate and permanent suspension of their account, and all associated content will be purged.
Legal Compliance: We fully comply with all legal obligations for reporting such incidents to the designated authorities.
14.4 Compliance with Child Safety Laws & Reporting to Authorities
Natti is designed to be fully compliant with international and regional child safety laws and regulations, including but not limited to national statutes concerning the online protection of children. A critical component of our compliance is our established process for reporting confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) via their CyberTipline and, where applicable, to other relevant regional law enforcement authorities in the jurisdictions we operate.
14.5 Designated Child Safety Point of Contact
To facilitate effective communication with Google Play and other regulatory bodies, Natti has designated an official point of contact for all CSAE-related matters. This representative is empowered with the authority to:
Receive and address any notifications from Google Play regarding potential CSAE content within Natti.
Speak authoritatively on our behalf regarding our safety enforcement and content review procedures.
Initiate and oversee immediate investigative and remedial actions as required.
Our Designated Contact: support@mynatti.click
We recognize that the digital landscape and threats to child safety are constantly evolving. Therefore, we commit to regularly reviewing and updating this Child Safety Policy, our Terms of Service, and our Community Guidelines at least annually, or as required by changes in law or industry best practices. All updates will be communicated to our users and reflected in our public documentation.
If you have any questions about this Terms Policy, please contact us at support@mynatti.click